Business Objective

A leading distributor of plumbing, heating, and building products across North America and the U.K. wanted to modernize its supply chain management operations and improve performance in its U.K. division. The organization required a seamless Oracle Cloud ERP implementation that could streamline inventory management, optimize procurement, and provide greater visibility into stock levels across multiple locations. Additionally, the company sought a partner who could provide robust application support, reduce IT complexity, and ensure long-term scalability.

SourceMash Technologies Solution

SourceMash Technologies implemented Oracle Cloud ERP to transform the client’s supply chain operations and inventory management. The solution included:

• Comprehensive review of the existing implementation to identify performance gaps and optimization opportunities.
• Deployment of a customized Oracle Cloud ERP solution, ensuring seamless integration of SaaS, PaaS, and on-premise applications.
• Real-time stock visibility across multiple warehouses to reduce stockouts and overstocks.
• Advanced demand forecasting tools to enable merchandise planners to optimize replenishment and improve supply chain efficiency.
• Streamlined procurement and logistics processes to reduce order lead times and cut operational costs.
• Automated order entry and management to enhance customer satisfaction and accuracy.
• Integration using Oracle Service Bus (OSB), Oracle Analytics Cloud (OAC), Oracle Transactional BI (OTBI), and BI Publisher for advanced reporting and analytics.
• A structured support framework with L2 and L3 support, standard operating procedures (SOPs), SLAs, and regression testing for Oracle’s quarterly SaaS and PaaS updates.

Business Outcome

• Enhanced Supply Chain Visibility – Improved demand forecasting and real-time inventory tracking reduced risks of stockouts and overstocking.
• Improved Operational Efficiency – Accelerated support response cycles, reduced IT infrastructure complexity, and streamlined IT operations under a single support model.
• Cost Optimization – Year-over-year cost savings enabled reinvestment into other critical business areas.
• Resilient Cloud Platform – Gained a scalable, secure, and future-ready Oracle Cloud ERP environment with minimal business disruption.
• Stronger Business Agility – Improved ability to adapt to market demand changes while maintaining operational excellence.

The modernization empowered the distributor with a robust Oracle Cloud ERP solution, delivering greater efficiency, reduced costs, and enhanced customer experiences.